Buy with confidence


Jane UK values its customers, so when you buy from us directly you will receive the best service now and in the future. The following are the key benefits of ordering with us.
 

  • AN OPEN RETURNS POLICY
    so that anything that you are not 100% happy with can be returned within 30 days for refund or exchange.
     
  • AUTOMATIC 2 YEAR PRODUCT GUARANTEE REGISTRATION
    When you make a purchase direct from the Jane UK website, your product will be automatically registered for a two year warranty against manufacturing defects.
     
  • UK CUSTOMER SERVICE SUPPORT FOR THE LIFE OF YOUR PRODUCT 
    During the lifetime of your Jane product, our UK-based customer service teams are available Monday-Friday, 9:00am - 5:15pm to answer any query you may have about your purchase. 
     
  • EXCLUSIVE JANE CLUB MEMBERSHIP
    When you make a purchase from the Jane UK website, you will automatically become a member of the Jane club, giving you access to our online competitions, the Jane group newsletter and other exclusive special offers.
     
  • PRODUCT FAMILIARITY
    Dealing with a company that is fully knowledgeable, trained and qualified about the Jané products you buy.