2 Year Product Guarantee
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Keep your receipt as proof of purchase, it is essential to present the receipt in the shop where you bought the product to confirm validity of the guarantee in the event of any problems.
Going beyond the regulatory requirements
Jané moves forward with the confidence, coming from experience and the responsibility of leadership. The Jané Crash Test Research Center is the safety laboratory of Jané, and one of the most advanced in the world.
Ready to perform tests at the same level as EuroNCAP, it lets us carry out all the tests necessary, not only to guarantee maximum safety, but also to create new pioneering and innovative designs. This relentless quest to go one step further is backed up daily by the constant investment of Jané’s resources in research, safety and the protection of babies.
Guarantee Terms & Conditions
This guarantee excludes any defects or breakages caused by inappropriate use of the article or inobservance of the safety and maintenance rules listed in the products instruction manual and on the care labels, as well as faults caused by wear and tear through normal use and daily handling.
The label displaying the chassis and serial number of the model should never be taken off, it contains important information and would invalidate your warranty if removed.
Registration / proof of purchase notice:
For the maximum safety and care of your new JANÉ product, it is very important that you complete the registration card found in the product or online. If you have purchased directly from us at www.jane-uk.com then this product registration is automatic.
This registration means Jané can inform you, if necessary, of the evolution and maintenance of your product. Additionally, if you would like, we can also inform you about new models or news that we think may be useful for you.